Shipping policy

Shipping area and price

Podofo offers free standard shipping throughout the United States with no minimum purchase. This store’s published shipping service is for United States destinations. Any applicable taxes or other order charges are shown at checkout before you place the order.

Order processing

Allow 1–3 business days for processing before dispatch. Processing includes preparing the order for shipment and is separate from the time spent in transit. Business days exclude weekends and public holidays.

Transit and estimated delivery

Standard transit is estimated at 2–4 business days after dispatch. Combined processing and transit is therefore estimated at 3–7 business days. Delivery dates are estimates, not guaranteed arrival dates. Weather, carrier disruptions, public holidays and address issues may affect delivery. Contact us if your order is outside the estimated period.

Order and dispatch updates

Use the order information sent to the contact details provided at checkout. If a tracking reference is supplied in a dispatch update, follow that update for carrier information. The first carrier scan may take time to appear. Contact us with your order number if you have not received an update or need help understanding a delivery status.

Accurate addresses and order changes

Check the recipient name, complete street address, apartment or unit number and contact details before ordering. Tell us promptly if something needs correcting. We will check whether a change is possible, but cannot guarantee an address change or cancellation after the order has progressed to dispatch. If a parcel is returned as undeliverable, contact us to arrange an appropriate resolution; we will explain any proposed action before it is taken.

Delayed or missing parcels

If an order is late or cannot be located, contact us with the order number and the latest delivery information. Check the address in your confirmation and any reasonable safe delivery locations. We will review the order and investigate with the delivery provider as appropriate. A carrier status does not prevent you from reporting a missing parcel or exercising applicable consumer rights.

Damage or an incorrect item

Keep the packaging and contact us with a description and photos if available. Podofo pays reasonable return shipping for defective, damaged or incorrectly supplied goods. The Returns & Refunds Policy explains the process. Please contact us before mailing anything back.

Shipping questions

Podofo
Operated by US AMPRIME TECHNOLOGY LLC
Business contact address: 8 The Green, STE A, Dover, DE 19901, United States
Email: sale@podofo.shop
Phone: +1 410-334-8115

For order updates, include your order number and checkout email. The business contact address is not a stated dispatch warehouse or designated return destination.